On this page you will find the cancellation policy, the model cancellation form and below the online cancellation form for the possible revocation :

Cancellation policy

Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

In order to exercise your right of withdrawal, you must inform us(Thomas Buhl Coaching Instrumente, Am Dachsbau 59, 13503 Berlin, Phone: 030/39821419, Fax: 030/39821428, Email: info@remstim.com) by means of a clear declaration (e.g. a letter sent by post, fax or email) of your decision to withdraw from this contract. You can use the attached model cancellation form, which is not mandatory.

You can also fill out and submit the model withdrawal form or another clear declaration electronically on our website[withdrawal form]. If you make use of this option, we will send you a confirmation of receipt of such revocation without delay (e.g. by e-mail).

In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us immediately and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. You bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to the handling of the goods which is not necessary for the inspection of the condition, properties and functioning of the goods.

End of the cancellation policy

Sample cancellation form

If you want to cancel the contract, please fill out this form and send it back.

To

Thomas Buhl Coaching Instruments
At the badger building 59
13503 Berlin
Phone: 030/39821419
Fax: 030/39821428
Email: info@remstim.com

I/we hereby revoke the contract concluded by me/us for the purchase of the following goods / the provision of the following service:
……………………………………………………………………
……………………………………………………………………
(Name of the goods, order number and price, if applicable)

Product ordered on:
………………………..
Date

Goods received on:
………………………..
Date

Name and address of the consumer
………………………..
………………………..
………………………..
………………………..
Date

…………………………………………….
Signature customer
(only in case of written revocation)

Cancellation form